Terms & Conditions
Service Usage Agreement
Please read these terms carefully before using our consignment, shipment tracking, and delivery services.
Agreement to Terms
By accessing or using Firstclasdelivery, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
These terms apply to all users of our platform, including senders, receivers, and visitors accessing shipment tracking information.
Scope of Services
We provide logistics and consignment services including shipment processing, tracking, transportation coordination, and delivery management. Service availability may vary depending on destination, carrier, and regulatory requirements.
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete shipment and contact information
- Ensure items shipped comply with all applicable laws and regulations
- Not ship prohibited, restricted, or dangerous goods
- Pay all applicable fees, duties, and taxes associated with the shipment
- Use the platform only for lawful purposes
Customs, Duties & Permits
International shipments may require customs clearance documents, permits, or additional fees. You are responsible for providing required documentation and covering any customs duties, taxes, or related charges.
Delivery Timelines
Estimated delivery dates are provided for guidance only and are not guaranteed. Delays may occur due to customs inspections, weather conditions, carrier issues, or other circumstances beyond our control.
Limitation of Liability
We are not liable for delays, losses, or damages caused by factors outside our reasonable control, including but not limited to customs actions, carrier failures, natural events, or inaccurate information provided by the user.
Service Suspension or Termination
We reserve the right to suspend or terminate access to our services if we believe a user has violated these terms, provided false information, or engaged in unlawful or fraudulent activity.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our services after changes are published constitutes acceptance of the updated terms.
Contact Us
If you have questions regarding these Terms & Conditions, please contact our support team at:
Email: support@firstclasdelivery.live